Privacy Policy

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This Privacy Policy ("Policy") applies to the website www.thechesapeakecenter.com, and The Chesapeake Center ("Company") and governs data collection and usage. The policy is to inform users of our website of the following: 1) The personal data we will collect, 2) Use of collected data, 3) who has access to the data collected, and 4) the rights of website users.  For the purposes of this Privacy Policy, unless otherwise noted, all references to the Company include www.thechesapeakecenter.com and The Chesapeake Center. The Company's website is a site for The Chesapeake Center which provides services for patients with ADHD, learning differences, and behavioral issues. By using the Company website, you consent to the data practices described in this statement.

Privacy Compliance Certification

The Company has HIPAA Certification.

Collection and use of your Personal Information

The Company may collect demographic information over the phone, via email, via text message, or through our website such as your:

Name, Phone number, Email address, and Zip Code

We do not collect your personal information unless you voluntarily provide it to us.  However, you may be required to provide certain personal information to us when you elect to use our services. These may include: 1) registering for an appointment,  2) sending us an email message, or 3) submitting your credit card or other payment information to pay for services.  To wit, we will use your information for, but not limited to, communicating with you concerning services you have requested from us. We also may gather additional personal or non-personal information in the future.

Sharing Information with Third Parties

The Company does not sell, rent, or lease its customer lists to third parties.  Clinical information will only be shared with other outside providers after obtaining a signed Consent to Exchange Information Form. The Company may disclose your personal information, without notice, if required to do so by law

or in the good faith belief that such action is necessary to: (a) conform to the edicts of the law or

comply with legal process served on the Company or the site; (b) protect and defend the rights or

property of the Company; and/or (c) act under exigent circumstances to protect the personal

safety of users of the Company, or the public.

Use of Cookies

The Company's website may use "cookies" to help you personalize your online experience. A

cookie is a text file that is placed on your hard disk by a web page server. Cookies cannot be

used to run programs or deliver viruses to your computer. Cookies are uniquely assigned to you,

and can only be read by a web server in the domain that issued the cookie to you.

One of the primary purposes of cookies is to provide a convenience feature to save you time. The

purpose of a cookie is to tell the web server that you have returned to a specific page. For

example, if you personalize the Company's pages, or register with the Company's site or services, a

cookie helps the Company to recall your specific information on subsequent visits. This simplifies

the process of recording your personal information, such as billing addresses.  When you return to the same website, the information you previously provided can be retrieved, so you can easily use the Company's features that you customized.

You can accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser settings to decline cookies if you prefer. If you choose to decline cookies, you may not be able to fully experience the interactive features of the Company's website

Security of your Personal Information

The Company secures your personal information from unauthorized access, use, or disclosure. To protect your security, we use the strongest available browser encryption and store all of our data on servers in secure facilities.  All data is only accessible to our employees and contracted providers.  Our employees and providers are bound by strict confidentiality agreements.  The company uses the following methods among many for this purpose:

SSL Protocol

TrendMicro Business Anti-Viral Software

When personal information (such as a credit card number) is transmitted to other websites, it is

protected through the use of encryption and the Secure Sockets Layer (SSL) protocol.

We strive to take appropriate security measures to protect against unauthorized access to or

alteration of your personal information. Unfortunately, no data transmission over the Internet or any

wireless network can be guaranteed to be 100% secure. As a result, while we strive to protect

your personal information, you acknowledge that: (a) there are security and privacy limitations

inherent to the Internet that are beyond our control; and (b) the security, integrity, and privacy of

any and all information and data exchanged between you and us through this site cannot be

guaranteed.

Children Under Thirteen

The Company collects personally identifiable information from children under the age of 13.

The Company follows the principles of the Children's Online Privacy Protection Act ("COPPA"),

the GDPR, and any other local laws pertaining to the collection of children's data. Any accounts or

subscriptions created for users known to be children will involve parental notification and/or

consent.

Email Communications/Text Communication

From time to time, the Company may contact you via email or text message to provide

announcements, appointment confirmations, surveys, and other general communication.  

If you would like to stop receiving marketing or promotional communications via email/text message from the Company, you may opt out of such communications by clicking on the unsubscribe button for emails or following the opt-out instructions on the text message. SMS Consent or phone numbers are not shared for the purpose of SMS with third parties or affiliates.  SMS OPT-IN OR PHONE NUMBERS FOR THE PURPOSE OF SMS ARE NOT BEING SHARED.

User Rights

Users may obtain a copy of clinical records upon request at any time.  Providers may send reports to users for feedback and modify the reports as needed.

Changes to This Statement

The Company reserves the right to change this Policy from time to time. For example, when there

are changes in our services, changes in our data protection practices, or changes in the law. When

changes to this Policy are significant, we will inform you. You may receive a notice by sending an

email to the primary email address specified in your account, by placing a prominent notice on our

The Chesapeake Center website, and/or by updating any privacy information. Your continued use of the website and/or services available after such modifications will constitute your: (a) acknowledgment of the modified Policy; and (b) agreement to abide and be bound by that Policy.

Contact Information

The Company welcomes your questions or comments regarding this Policy. If you believe that the

Company has not adhered to this Policy, please contact the Company at:

The Chesapeake Center

6430 Rockledge Drive Suite 500

Bethesda, Maryland 20817

Email Address:

cindyshen@chesapeakeadd.com

Phone Number:

301-562-8448

Effective as of July 26, 2024